MR Service&Consult LLC
MR Service&Consult LLC
  • MR Service & Consult 
    LLC

    We help businesses in the OEM & Manufacturing vertical on their journey through digitalization starting with the low-hanging fruits first. With an portfolio of services and in the future products, we are here to help.

    Contact US

Our new brand

DigitalituM - Digitalization tools for Manufacturing offers unique products and services to improve your manufacturing operations. 

What We Offer

Process Improvement

Using Lean Six Sigma methods and decades of experiences, we look your manufacturing process and present potential improvements regarding cycle time, quality or OEE 

IIoT Connectivity

PLC's in every manufacturing station generated thousands of data points. We help you to filter the ones needed for use cases like Overall Equipment Efficiency (OEE) or Predictive Maintenance

Reliability & Maintenance

Our team members are Certified Reliability Leaders ( CRL) and Certified Maintenance Manager (CMM). With the Uptime Passport as framework, we evaluate your maintenance and reliability challenges

Project Management

with decades of experience in setting up complex manufacturing lines in 100's of different factories, we can assist onsite commissioning , production ramp up or oversee modifications and upgrades for complex mechatronic systems 

Augmented Reality

Augmented Reality has a lot of use cases in the manufacturing industry.

We can help with : 

AR Over the shoulder support: Connect the Field Service Tech onsite with the system matter expert and speed up troubleshooting time and reduce unnecessary unplanned downtime

- Projected AR: Augment instructions to the assembly worker and check work process with a integrated vision system. That's the power of projected AR

Field Service Operations

Field Service Operations as US subsidiary of European machine builders have certain challenges. We can help you on your digitalization journey and introduce new business models to you and your customers. Contact us for more info's.

Our People

Markus Rimmele

Managing Principal

The Managing Principal of MR Service&Consult LLC -  Markus Rimmele has a long history in the manufacturing industry and made through several European Machine Builders his way up from a Mechatronic Technician to Controls Engineer, Project Manager and a Managing Director focusing on serving  the Manufacturing Industry through the entire product life cycle. He did hands on projects on four continents and 30 different countries with assembly, installation, commissioning, production support, break& fix, preventive maintenance and modification and upgrade projects for the Textile, Automotive, Photovoltaics, Medical Devices, Warehouse Automation and Packaging Industries. 
Markus started his career with an apprenticeship as a Mechatronic Technician in 1992 in Germany. He furthered his education with an electrical engineering degree and later an executive masters in business administration (EMBA). He holds certifications in Reliability (CRL) and Maintenance Management (CMM), Lean Six Sigma, Change Management, and Machine Safety.

He founded MR Service& Consult LLC  in Jan 2021 as a boutique consultancy in the area of process improvement, digitalization and reliability projects focusing on the manufacturing industry. 

Our Latest Project

Overview of current projects and engagements

Process Optimization
Predictive Maintenance
Reliability Leadership Foundation
Process Optimization

Trouble shooting of technical problems in a manufacturing facility has always its challenges.

Augmented Reality over the shoulder support is a use case, where a technical expert from a different locations gets the point of view at the location, where the issue is and can remotely support that person with Augmented instructions. 
MR Service and Consult has an overview of state of the art AR solutions and is happy to consult for your specific use case. 

Assembly lines have always room for improvement. By using Lean Six Sigma Methods, we have recently help a medical device manufacture to lower cycle time and increase quality.
We are happy to look into your manufacturing plant and come up with potential improvements for Overall Equipment Efficiency (OEE)

Projected AR is a technology , which project user instructions onto the work bench in front of the operator and gives step by step assembly instructions. In parallel, a vision system verifies every move and is able to do quality control while assembly. Topics like paper work instructions and long operator training are not needed anymore, when using projected AR worker assistant systems. 
MR Service & Consult LLC is consulting an Medical Device Manufacture in implementing a Projected AR system in their new product development. 

Predictive Maintenance

Fully automated manufacturing lines generate a lot of data. In a medical device factory, just one manufacturing module has about 155,000 variables in the PLC. 
Our task was to sort and normalize the essential tags which are necessary to transmit into a on premise cloud system for the use case OEE improvement and predictive maintenance

Reliability Leadership Foundation

Reliability Leadership Foundation

The Reliability Leadership Foundation is a non profit organization founded by www.relaibilityweb.com 

In the Digitalization Consortium, industry experts defining what digitalization means for the reliability and maintenance professionals and what tools, frameworks and methods to be used to get rolling on their digital journey. 

MR Service & Consults Managing Principal is supporting this consortium as a Co-Facilitator.


Recent Speaking Engagements

​Georgia Tech
Field Service 2020
Copperberg Summit
Maximoworld 2021
IMC 2021
​Georgia Tech

​Georgia Tech Manufacturing Institute - IoT for Manufacturing Workshop 

  • The IoT Event Dedicated to Manufacturing
  • IoT from an OEM point of view – Challenges and Opportunities by Markus Rimmele
  • Link to Georgia Tech Event Website: https://ws19.fis.gatech.edu/agenda/ presentation can be found on the event page
Field Service 2020

Field Service 2020 - Palm Springs,CA

The leading conference for Field Service professionals from multiple industries
Case Study : 
    Rethinking Field Service Fundamentals to Drive Business Continuity in times of COVID-19
Speaker Profile: 
    https://fieldserviceusa.wbresearch.com/speakers/markus-rimmele
Presentation/video can be shared upon request
Copperberg Summit

Copperberg Summit 2020

Copperberg, a Swedish media company focusing on Field Service content organized its first US Summit in December 2020. 
Markus Rimmele shared a Digital Transformation Case Study. 
More on: https://www.copperberg.com/us-summit-field-service/ 
Maximoworld 2021

Maximoworld 2021, Orlando FL

Our Principal got the opportunity to facilitate and speak at the leading Enterprise Asset Management System User Conference MAXIMOWORLD organized by Reliabilityweb.com 
It was a great pleasure to present the work what the Digitalization Consortium within the Reliability Leadership Foundation does for the industry 
IMC 2021

International Maintenance Conference IMC 2021 Marco Island, FL Dec 2021 

  • Our Managing Principal with be part this workshop:
    A multi-track learning event that showcases the best maintenance reliability programs from a variety of industries. These learning opportunities include practical sessions and case studies on Uptime® Elements – A Reliability Framework and Asset Management System™ framework, as well as interactive learning sessions, simulations and scenario-based learning. 

current agenda highlights https://reliabilityweb.com/news/article/34th-international-maintenance-conference-agenda-highlights-opportunities-t

Sign up:

https://www.imc2021.solutions/